Job Detail

Trainee Support Technician

BM Aluminium Ltd
Full Time
Category : Computer/Information Technology Salary : Experience(s) :  Year


About BM Aluminium Ltd

BM Aluminium Ltd supply the LogiKal software to the glazing industry throughout the UK and Ireland to enable users of aluminium systems to create estimations, quotation and production projects.

The Trainee Support Technician role will involve supporting customers via telephone, email and remotely with any questions or queries they have related to our software and also create software installations for new customers. To maintain and develop customer contacts and ensure that we support all customers following their software installation. Develop a technical understanding of all the aluminium door and window systems used by our customers. To assist our database programmers in creating and maintaining databases and liaise with other internal departments.

Working Week

9.00am to 5.00pm, Monday to Friday (1 hour for lunch)

Future Prospects

Full Time Position as a Software Support Technician

Skills Required

Able to work within a team and communicate well are very important.

Personal Qualities

Hard working
Eager to learn
Good communicator
Team player
Qualifications Required

GCSE grades A-C in English, Maths & ICT

Job Type: Full-time


  • BM Aluminium Ltd, 2 Welland Ct, Tewkesbury GL20 6FD